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Guide

Contacting support

Reach the ZentraLink team and track your request to a resolution.

When you need help, you can reach out directly and follow your request from start to finish.

Step by step

  1. 1

    Open a request

    Use the contact form or, inside the dashboard, the built-in support ticketing.

  2. 2

    Describe the situation

    Add a clear subject and message; link a domain or customer if it helps.

  3. 3

    Follow the conversation

    Replies and updates appear on the ticket, so the whole history stays in one place.

Tip: Inside the dashboard, tickets can be bound to a domain or customer for faster context.